Returns & Exchange Policy

POOJA S DESIGNS does NOT accept any Returns or Exchange as all goods are Made-to-order

Conditions for returns:

  • Any product can be Exchanged/Returned only incase of any stain/ damage/ alterations from the Designer in regard to the outfit sent and if reported within the first 48 hours to the designer.
  • The product must be returned in original packing, unused, unaltered and in resalable conditions with all tags attached.
  • Any damage to the product returned will be chargeable and will be deducted from the amount to be refunded.
  • POOJA S DESIGNS will refund the value of the goods returned but will NOT refund the value of any shipping or COD charges paid.
  • Return or exchange can be requested by you on email at sales@labelpoojasinghal.com or through the returns center tab in the footer.
  • Once requested we will email you with steps on how to return the product to us.
  • Incase of returns, we will deduct a shipping charges of Rs.500/- from the refund amount as return shipping charges.
  • The refund shall be only initiated after the receipt of the outfit back and Quality check at our end.

Note : Please note to maintain the highest standards of hygiene levels Kurta, Pants, Blouse, Lehenga, etc. are not returnable until or unless a defective or incorrect item is delivered. Your cooperation is requested for the same.